Contact
Three addresses, and a person on the end of each one.
Wellrun is run from Queensland, Australia. There is no call centre and no ticket number. Write to whichever of these fits and you will get an answer from somebody who can actually change the thing you are writing about.
Questions about Wellrun
Anything about what the product does, whether it suits how your business runs, seats for your accountant or your team, or how to get started. This is the one to use if you are not sure which of these applies.
Privacy, access and correction
A privacy enquiry, a request to see or correct what is held about you, or a complaint. A complaint is acknowledged within five business days, and you are told what is being done about it within thirty days.
The full detail, including how to take a complaint further, is in the privacy policy. Privacy policy.
Something on the site is hard to use
If a page will not work with your keyboard, your screen reader or a larger text size, tell us what you were trying to do and on which page. It is treated as a defect, not as feedback.
What is committed to, and how it is tested, is on the accessibility page. Accessibility statement.
Who you are dealing with
Well Run Australia is a registered business name of ETP Consulting Pty Ltd (ACN 601 830 120) as trustee for the ETP Investments Trust (ABN 36 211 950 299). The business operates from Queensland, Australia and serves Australian businesses. Wellrun holds every record and uploaded file in Sydney, Australia.
Wellrun helps you organise your business records. It does not give legal, tax, financial or employment advice, and nothing on this page or in the product is an opinion about what your business is worth.